Legal

LEGAL POLICIES

Refund Policy

Your Munch, LLC order refunds are handled on a case by case basis. Please contact us at info@yourmunch.com. Regardless of payment method, cancelled lunches are refunded in full as credits to your Account and may be used towards future purchases or gift cards.

If you have any questions about this policy, please contact us.

Privacy Policy

All information submitted online to order meals from the yourmunch.com website remains the property of yourmunch.com and will not be shared with any other entity unless clearly stated online.

If required to disclose information in order to comply with laws, regulations, search warrants, subpoenas, or court orders, we will advise you if legally permitted to do so. Payment information submitted through the website is encrypted for your protection using industry standard 128-bit or greater Secure Socket Layer certificate encryption technology.

According to the Children’s Online Privacy Protection Act, “personal information” is defined as individually identifiable information such as first and last name, home or other physical address including street name and city or town, email address, telephone number.

It is necessary for Your Munch, LLC to collect personally identifiable information from you about you and your children. The type of information we will request and collect from you includes: your name and address, credit card information, telephone numbers, and email addresses. We will also request and collect information about your child including, but not limited to: your child’s name, classroom and teacher, and the name of the school your child attends.

It is our policy to use this information only for the purposes of running the business of Your Munch, LLC. Such business-related purposes include but are not limited to: respond to customer service inquiries, complaints, requests, and other business-related communications; record-keeping purposes such as billing; and other business-related activities.

Allergy Disclaimer

Your Munch, LLC d/b/a Munch makes every attempt to identify ingredients that may cause allergic reactions for those with food allergies. Every effort is made to instruct our food production staff on the severity of food allergies. However, there is always a risk of contamination. All lunches are prepared and processed in a facility that manufactures food that contains Milk, Soy, Wheat, Shellfish, Fish, Peanut and Tree Nut Ingredients. There is also a possibility that manufacturers of the ingredients we use could change the formulation or substitute at any time, without notice. Customers concerned with food allergies need to be aware of this risk.

Your Munch, LLC will not assume any liability for adverse reactions to foods consumed or items one may come in contact with while eating.

Food Consumption

Your Munch, LLC prepares both hot and cold foods fresh each morning and delivers them in a temperature controlled environment to our schools just in time for lunch.  Any leftover food should be discarded after the schools lunch hour. 

Inclement Weather/School Closure

Your Munch, LLC follows the Fort Worth Independent School District (“FWISD”) regarding closure or late opening of schools.  If FWISD has either cancelled school or delayed the opening of schools, Your Munch will not provide lunch service on that day.  If you have a lunch ordered for a day in which FWISD closes or delays the start of school, the lunch will be cancelled and your account will be credited for the missed meal.